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Unfortunately, my husband and I fell on hard times about two weeks ago and we were behind on the rent. We received a three-day notice on our door, and after exhausting all our resources, I decided to take a withdrawal from my 401K with Vanguard. On 9/15 submitted my...
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Anonymous
Anonymous

Withdrawing from a retirement account takes a lot of paperwork and it has to be perfect for obvious reasons. Not feasible to do in a hurry. Get a loan.

#1364466
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Vanguard Group - I lost my son profile when he died

Corey Thomas Hnat is tge worst worker i have ever met. He always avoid contacting me. I told him to answer by email, and never did. I lost my son investmen when he died 2 months ago. Never ever use this vompany again
#1323679
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Vanguard Group - I had to hire another lawyer besides my divorce lawyer so I

401K payout 721 and still August 1st have not received compensation from my divorce
1.0
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#1316800
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On June 21, 2018 I asked Britney McGeever (spelled as sounds) about whether my payroll deductions were going into an IRA or a 401K. Her response was very robotic. It was as though she had a cue card, and knew nothing more than her cues from the card. She was not...
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1.0
I didn't like
  • Disrespectful unprofessional customer service
#1285518
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May 10, 2018 I submitted a request to rollover my former company sponsored plan to my IRA. The other plans I consolidated completed the process within one business week. Vanguard as I write this is now over 1 month for a simple rollover request. The first and second...
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Anonymous
Bruce

I am having the same problem now. It seems the check got lost in the mail. Issuing another now. It is interesting that I received two letters from them within 3 days while wai...

#1278409
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He wasted my time. I asked him about the funds Total Bond Market index Fund and he said they are the same. I said they aren't, the US obligations are different (that is why I called him to start and clearly stated that). I spent over a half hour on this issue and when...
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Anonymous
Anonymous

Sounds like you would be a better match to Wells Fargo. Switch to them.

I didn't like
  • Customer phone support
  • Mike sipoletti customer service wasted my time
  • Entire experience
#1277751
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Rolled over money from mo employer post tax account to my Vanguard Roth IRA. This is fourth year I have requested this transaction, filled out my employer's rollover form and a check was sent to Vanguard. For some unknown reason, Vanguard cannot seem to process the...
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#1245217
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I received a letter from vanguard stating that i have not cashed a check that was sent to me for money that was left in my account during a previous employment (which they did not say which one). I was advised to call 1800 523 1188. After following the prompt, a...
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2.0
#1242365
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Vanguard Group - Worst

They just keep giving me the run around . Worst customer service. Too many cheif's not enough Indians.
1.0
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#1225785
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I was so excited to start with Vanguard BUT got a young, arrogant, pushy, hard line company advisor. Was forced into Mutual Index Funds when I wanted some ETF's, Dumped all my money on a day I didn't want it to go in (the market was tanking), and wouldn't even let me...
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#1220166
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